Detailed Citizen / Client Charter
Click to view the complete charter document with all service standards and timelines.
Our Stakeholders
Seafarers
Indian merchant navy personnel enrolled under the Seamen's Provident Fund Act and eligible for Provident Fund benefits.
Shipping Companies
Employers registered under the Act, responsible for monthly PF contribution remittances and seafarer enrollment.
Responsible Centres & Liaison Offices
Headquarters
Mumbai Office
"KRUPANIDHI", 3rd Floor,
9, Walchand Hirachand Marg,
Ballard Estate, Mumbai – 400 001
Liaison Office
Kolkata Office
SPFO Kolkata Liaison Office,
Marine House, Hastings, Kolkata – 700022.
Indicative Expectations from Service Recipients
Remittances (PF Contributions) from Shipping Companies / RPSL Agents in time along with the correct seafarer’s details.
Shipping Companies
Seafarers are required to fill up the Application form for registration / claims in correct way and submit to this Office along with required enclosures.
Seafarers