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Existing Portal : https://spfo.gov.in/

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Seamen's Provident Fund Organisation

Under Ministry of Ports, Shipping, and Waterways

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Contact Us

Office of the Seamen's Provident Fund Commissioner "Krupanidhi” Bldg. 3rd Floor, 9, Walchand Hirachand Marg, Ballard Estate, Mumbai – 400 001.

Email : spfo-commr@spfo.gov.in

Visitors : 256

Last Updated : 14-11-2026

Grievance Redressal

Helpline

Hi! I'm the SPFO Assistant. Please select a category below.

PF Withdrawal & Settlement

What are the eligibility criteria for full PF withdrawal?

You can withdraw your full PF amount upon retirement (attaining 58 years of age), permanent disability, or if you have been unemployed as a seaman for a continuous period of two months or more.

How do I apply for PF withdrawal?

You need to fill out Form-19 (for PF settlement) and submit it online through the portal or send the physical copy to the SPFO office along with a cancelled cheque and KYC documents.

How many days does it take to process a withdrawal claim?

A properly filled and verified claim is usually processed and settled within 20-30 working days from the date of receipt.

Can I take an advance/partial withdrawal from my PF?

Yes, partial withdrawals are allowed for specific purposes such as marriage, higher education, medical emergencies, or purchasing a house, subject to meeting the minimum service period requirements.

PF Balance & Status

How can I check my Provident Fund (PF) balance?

You can check your PF balance by logging into your Seamen's portal account, or by navigating to the 'PF Status' section on our homepage and entering your CDC number and Date of Birth.

When is my PF account updated?

PF accounts are typically updated monthly after the shipping companies submit their contribution returns. Annual interest is credited at the end of the financial year.

I forgot my login credentials to check my balance. What should I do?

Click on 'Forgot Password' on the login page. Enter your registered email ID or mobile number to receive an OTP and reset your password.

Pension Schemes

Am I eligible for a monthly pension?

You are eligible for a monthly pension under the Seamen's Pension Scheme if you have completed a minimum of 10 years of eligible service and have reached the age of 58.

How do I apply for the monthly pension?

You must submit Form-10D through your last employer or directly to the SPFO, along with the required documents like joint photographs and KYC details.

Is there a provision for widow/dependent pension?

Yes, in the unfortunate event of a member's demise, the spouse and dependent children are eligible to receive a family pension under the scheme.

What is the Scheme Certificate?

A Scheme Certificate is issued to members who have not attained the age of 58 but have left service. It acts as proof of service and can be used to claim pension benefits upon reaching retirement age.

KYC & Account Updates

How do I update my bank account details?

You can update your bank account details by logging into the portal, going to 'Profile Settings', and entering your new Bank Account Number and IFSC code. This must be verified by your employer.

How do I change my nomination details?

To change or update your nominee, you must submit a fresh Form-2 (Nomination and Declaration Form) either online or via physical submission to the SPFO.

My name is spelt incorrectly in my PF profile. How can I fix it?

Submit a joint declaration form signed by you and your employer, along with supporting documents (like Aadhaar or Passport), to the SPFO regional office to rectify name or DOB discrepancies.

Grievance & Complaints

How do I register a grievance?

You can register a grievance by visiting the 'Grievance Redressal' section on our portal, selecting the nature of your complaint, and filling out the online form.

How can I track the status of my registered grievance?

Use the 'Track Grievance' option on the portal and enter your unique Grievance Registration Number to view the current status and remarks from the handling officer.

What is the estimated resolution time for a grievance?

The SPFO aims to resolve all standard grievances within 15-20 working days. Complex cases may take longer, and you will be notified accordingly.

Employer / Shipping Company Queries

How can an employer register with SPFO?

Shipping companies must submit the application for coverage along with their RPSL (Recruitment and Placement of Seafarers License) copy, company incorporation certificate, and PAN details.

What is the deadline for submitting monthly PF contributions?

Employers must remit the monthly PF contributions and file the corresponding electronic returns by the 15th of the following month to avoid penalties.

How do employers generate the monthly challan?

Employers can generate the TRRN (Temporary Return Reference Number) challan by logging into the Employer Portal and uploading the monthly contribution file.

Forms & Downloads

Where can I find the form for PF withdrawal?

Form-19 for PF withdrawal is available in the 'Downloads' > 'Forms' section of the portal. It can be downloaded as a PDF.

Which form is required for Pension claims?

You need to download and fill out Form-10D for monthly pension claims. It is available in the 'Forms' section.

Do you provide forms in regional languages?

Currently, standard forms are available in English and Hindi. We are working on providing instructional materials in other regional languages soon.

General Information & Contact

What are the working hours of the SPFO office?

The SPFO office operates from Monday to Friday, 9:30 AM to 6:00 PM. We are closed on Saturdays, Sundays, and public holidays.

Where is the SPFO Head Office located?

The SPFO Head Office is located at Krupanidhi, 9, Walchand Hirachand Marg, Ballard Estate, Mumbai - 400001.

Do you have a toll-free helpline number?

Yes, you can reach our helpdesk at 1800-XXX-XXXX during working hours for immediate assistance.

Visitors : 256

Last Updated : 14-11-2026